General Information

• Artwork
• Bag Sizes
• Cancellations and Changes
• Custom Bags
• Customer Warrants
• Drop Shipments
• Fabrics
• Freight Policy
• Fullfillment Services
• Gift Wrapping
• LTM Charges
• Ordering Instructions
• Overs and Unders
• Packaging
• Prices
• Production Time
• Proofs
• Random Samples
• Returns
• Rush Charges
• Spec Samples
• Terms

• Embroidered Ribbon Program
• Embroidery
• Imprinting
• Leather Patches and Trim
• Swatch Proofs

Cancellations and Changes

Any and all changes and/or cancellations to orders must be received in writing. Orders will be invoiced for work completed and materials used prior to cancellation or change. Increases to orders will be treated as a separate order unless received before manufacturing of original order. Any changes may affect your ship date.