General Information

• Artwork
• Bag Sizes
• Cancellations and Changes
• Custom Bags
• Customer Warrants
• Drop Shipments
• Fabrics
• Freight Policy
• Fullfillment Services
• Gift Wrapping
• LTM Charges
• Ordering Instructions
• Overs and Unders
• Packaging
• Prices
• Production Time
• Proofs
• Random Samples
• Returns
• Rush Charges
• Spec Samples
• Terms

• Embroidered Ribbon Program
• Embroidery
• Imprinting
• Leather Patches and Trim
• Swatch Proofs

Returns

All returns must have factory approval. All imprinted orders are non-returnable.